Change is coming to Pennsylvania healthcare and Extended Family Care Pittsburgh is gearing up with new leadership. On January 1st Southwest Pennsylvania will begin its first phase of Community Health Choices, a program committed to increasing the opportunity for Pennsylvania’s elderly and disabled populations to stay in their home as opposed to entering institutional settings. Extended Family Care recently transformed its office and staff in preparation of the program’s arrival.
“We wanted a fresh look and to make certain the MCOs (Managed Care Organizations) recognize Extended Family Care as a leader within the home and community based programs”, said Stephen Sternbach, President and CEO. “In doing so, we needed to make some changes to our leadership team”, he continued. Nicole Kelly is now the Administrator of the Pittsburgh office and has brought on a new Director of Patient Services and two additional Patient Care Advocates to prepare for Pennsylvania’s transformation.
Ms. Kelly has already made significant changes to the office and wants to continue her outreach of improvements to the field staff employees. “We have a number of new and exciting programs to promote employee engagement with our field staff”, Nicole stated. The first was an Employee Appreciation Brunch which was held earlier this month and gave the staff the opportunity to enjoy a meal and to meet the new management team.
Several consumer and employee events are being rolled out over the next few months to ensure customer and staff satisfaction are at their peak when Community Health Choices rolls out in Pennsylvania. For more information about the programs or for employment opportunities with Extended Family Care contact us at 412-241-7292 or visit our website at www.extendedfamilycare.com.
If you or an aging loved one are considering Home Care Services in Mt. Lebanon PA, please call and talk to the caring staff at Extended Family Care of Pittsburgh at (412) 693-6009. We will answer all of your questions.
Laura has earned her MBA in Health Care Administration from Canisius College, a Bachelor of Science degree from the State University of New York at Buffalo and is currently a CPR/First Aid Instructor for the American Red Cross. Laura has sat on three Professional Advisory Committees throughout the community, has been on the Board of Directors for a non-profit nursing home, currently acts as an Advisory Board Member for the Allegheny County Respite Care Coalition, Gateway Health Plan, and the North Allegheny School District Elementary Advisory Council. She is also an active committee member of the Southwestern PA Partnership on Aging, Twilight Wish Foundation and Marshall Elementary Yearbook Committee.
Raising four active children with her husband Brian, she seems to spend more time on baseball and soccer fields than she does at home which helps her appreciate their family vacation time even more.