Nicole Kelly, Branch Administrator

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Nicole became a member of the Extended Family Care team in September 2017. She attended West Virginia University and graduated with two Bachelor degrees. Prior to her role as the Administrator of the Pittsburgh office, she was the Area Director of PA and OH for Arcadia Home Care & Staffing. Nicole has over 20 years’ experience in the home health care field. She began her career as a scheduler for Bayada Nurses and quickly advanced to a Senior Client Services Manager through her 9 years with the company. Nicole then co-founded and established eKidzCare, a Pittsburgh based Pediatric Home Care Company. Under Nicole’s leadership eKidzCare became a major provider in the Pittsburgh pediatric Home Care market. Her work ethic and desire to succeed in the industry are evident in her advancement within the field and she believes having handled all these roles has made her a more effective manager.

Nicole understands that allowing a stranger into their home to provide care to their loved one is a difficult decision for most families and prides herself on her compassion and earning the families trust so they are confident they are receiving the best care possible. She believes in the importance of allowing children and adults to remain in the comfort of their own home and keeping the family unit intact.

Nicole also believes in giving back to the community. Therefore, she volunteers for a variety of charitable and professional organizations, including Autism Speaks, Special Olympics and several local community organizations.

Nicole is a long time resident of Monroeville, PA, and is the proud mother of three amazing children; Keisha, Kelsey and Connor. In her free time she enjoys spending time with her family and friends, hiking, and is an avid Dallas Cowboys and WVU football fan.