Extended Family Care recently announced the promotion of Ilana A. to Senior Patient Care Advocate. Having a Masters Degree in Healthcare Administration and a Bachelor of Arts in Communication has prepared Ilana for the challenges of the position but her prior experience with the Company has given her a competitive edge. Anyone who has worked with Ilana knows she was a perfect fit for her new role.
“Ilana is one of the best Patient Care Advocates our Lancaster office has seen”, stated Mary Lynne Heller, Administrator. “She goes above and beyond everyday to ensure each of our client’s schedules are filled and that the employees and clients are truly satisfied with our Agency. She is truly a blessing to everyone”, she continued.
Ilana has been with Extended Family Care for over 5 years and in her role is always willing to help anyone who asks and goes above and beyond the position requirements on a daily basis. Characterized with a permanent smile and caring demeanor, she brings warmth and optimism to the Lancaster office each day. Ilana states that she “enjoys working at Extended Family Care due to the friendly and positive atmosphere”. “Everyone is very supportive of each other and I feel the company praises the work and loyalty of their employees”, she stated. Ilana enjoys helping each of her clients and had gone into the profession “to help others when they need it most”. She masters this plan each day.
When she is not working, she enjoys spending her free time with her family, boyfriend and three cats. Ilana loves the fact that she is finally living in the same state as her family and is close enough to them that she gets to watch her nephew grow up. She also enjoys going shopping or just relaxing while watching a good movie. Congratulations Ilana!